Payments, Refunds, and Session Changes
Here you will find information on payment due dates, refund policy, and how to switch sessions.
The following outlines Cub Creek Inc.'s policies as it pertains to all payments made towards a camper's tuition and our policies regarding cancellations and refunds.
Camp fee balances are due on or before April 1st for everyone who registers before March 5th. For registrations after March 5th the balance is due at least 30 days prior to the beginning of the camp session and within 30 days of registration.
Our goal is to work with every family to make camp possible for their child. If an extension is needed, please make your request at least two weeks in advance of April 1st or at the time of registration for registrations After March 5. To avoid cancellation or late fees, let us know if you are not able to make your payment on time, so that we can work out an interest free payment plan.
A $100 per week non-refundable, non-transferable deposit is required to secure a Cub Creek camper's registration. This deposit is applied to the total camp tuition. For ASITs (teen leadership program), non-refundable, non-transferable deposits are $250 per week and are also applied to the total camp tuition.
Should a camper switch session dates with at least two weeks notice (two weeks from the start of the session), deposits will apply to a new session. If a camper session is switched with less than 2 weeks prior to the start date, a $50 charge is applied and deposits are non-transferable to the new session. Deposits apply only to the camper for which they are made and may not be transferred or added to another camper's tuition. Under no circumstances will the deposit be transferred or refunded should a camper reduce the number of weeks attending.
If payment is not received on time (and an extension has not been confirmed with an email), a $50 late fee will be applied to each week of camp. If full payment has not been received by May 1st or 30 days after the original due date your deposit will be forfeited and your registration will be cancelled.
Cancellations and Refunds
Cancellations of a Camper's Registration may be done at any time, but refunds for a cancelled session depend on the following:
On or before April 1st: If registration is canceled prior to April 1st, total payment will be returned, minus the non-refundable deposit. If payment was made by credit card, a 3% credit card processing fee will apply to the refunded amount.
After April 1st, before May 1st: If cancellation occurs on or before May 1st, half the total payment will be returned, minus the non-refundable deposit. If payment was made by credit card, a 3% credit card processing fee will apply to the refunded amount.
After May 1st: No refund is offered if cancellation occurs after May 1st.
Credit for 30 days notice: If you have paid in full, and cancel your child's registration at least 30 days prior to your child's camp session, we will provide a credit toward next summers tuition equal to 50% of the paid tuition (less the deposit)
Credit for 16 days notice: If you have paid in full, and cancel your child's registration at least 16 days prior to your child's camp session, we will provide a credit toward next summers tuition equal to $25% of the paid tuition (less the deposit)
If your cancellation is done in anyway other than through an email, then an email confirmation including your cancellation date and credit amount must be received from our office, in order for this offer to be valid. So please check your email after any cancellation notice to ensure our receipt/ confirmation of your notice. This offer is not valid for campers who switch their sessions to a later date and then cancel.
*Tuition Insurance: Tuition Insurance may be able to provide refunds of your tuition, when camp does not. See below for details.
Camp Store Money
Money that you deposit into campers camp store account that they do not spend by the end of their session may be used in the following ways:
1. Parents and/or campers may spend it on the pick up day (the last day of the session).
2. Applied to a future session's tuition, deposit or camp store account, or
3. Donated to the Camp Tuition Fund.
If you cancel your childs camp session, and had deposited money in their camp store account, a refund may be requested. Note: Please don’t deposit more money into your campers camp store account then you wish for them to use during their session. Our recommended amount has always been $50 per session. However, parents can easily add more money, if needed, by calling our office.
Cancellation of Transportation
All airport shuttle requests must be submitted and paid for by April 1st to guarentee transportation can be arranged. Airport shuttle request payments are non-refundable and non-transferable. Any outgoing transportation prior to 10am cannot be met by Cub Creek's shuttle.
Sessions can be switched at any time for any reason as long as space/availability allows. Depending on the time at which the switch needs to be made:
* With 16 days notice from the start of the session: Deposits and all tuition will be moved to a new session.
* With less than 16 days notice: A $50 charge is applied and deposits are non-transferable to the new session.
* After April 1st: Tuition must be paid in full in order to move campers between sessions.